Refund and Returns Policy

What Is Our Returns Policy?

At Bendy Days, we want you to love your purchase. If you’re not completely happy with your order, we’re here to help with refunds or exchanges.

For a return to be valid, it must be:

  • Requested within 30 days of delivery
  • In unworn, unwashed condition with original labels attached
  • Returned in its original packaging (if applicable)

How Do I Process a Return?

  1. Contact us at [email protected] with your order number and reason for return.

  2. We’ll provide return instructions and let you know if your requested size/item is in stock.

  3. Send your item back to us at:

    Bendy Days Returns (Champions of the World)
    8/478 Cranford Street
    Redwood
    Christchurch 8051
    NEW ZEALAND

Once received, we’ll process your exchange or refund as quickly as possible.

Do You Have Any Return Exceptions?

  • Custom or Personalised Products – Any personalised item, we cannot accept returns unless faulty.
  • Sale Items – No refunds or exchanges on discounted products unless defective.
  • Gift Cards – Non-refundable and cannot be exchanged for cash.

If you receive a damaged or incorrect item, please contact us within 5 days of delivery, and we’ll sort it out.

Refunds:

  • If an order is returned to sender due to an incorrect address or refusal of delivery, we may deduct processing fees from the refund.
  • If a refund is issued due to an order error by the customer, we reserve the right to deduct transaction fees (up to 5% of the order total).
  • Refunds will be processed in the same form of payment used for the purchase.

Our Commitment

Bendy Days will do our best to resolve any issues quickly. If your item arrived damaged due to shipping, we’ll cover the return shipping cost. If the issue was due to a manufacturer or printing error, we’ll offer a replacement or refund.

Currency & International Orders

All transactions are processed in New Zealand Dollars (NZD$). If you paid in another currency, exchange rates, fees, and levies may affect your refund amount.

We appreciate your support and understanding—our goal is to keep things fun, hassle-free, and, of course, Bendy! 🚀

For any return or exchange queries, email us at [email protected].